Privacy policy

Effective Date: 30 June 2026
Last Reviewed: 2 July 2026

1. Introduction

Void Space Technologies LLC ("Void Space Technologies," "VST," "we," "our," or "us") believes protecting your privacy is fundamental to earning and maintaining your trust.

This Privacy Policy explains how we collect, use, disclose, protect, and otherwise process your personal information when you interact with our websites, products, services, communications, or other offerings.

By using our websites, purchasing our products or services, submitting an inquiry, or otherwise interacting with Void Space Technologies, you acknowledge that you have read and understood this Privacy Policy.

2. Scope & Our Commitment to Privacy

This Privacy Policy applies to all websites, domains, online services, products, programs, communications, and other offerings owned or operated by Void Space Technologies that link to or reference this Privacy Policy.

We collect only the personal information reasonably necessary to provide our products, services, customer support, and communications.

We are committed to handling your information responsibly, transparently, and in accordance with applicable privacy laws.

We do not sell your personal information.

We do not rent your personal information.

We do not share your personal information with third parties or affiliates for their own marketing purposes.

This Privacy Policy does not apply to third-party websites or services that we do not own or control. Those services operate under their own privacy policies.

3. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

You may choose to provide information when you:

• Submit an inquiry;
• Purchase products or services;
• Contact customer support;
• Subscribe to email or text messaging communications;
• Participate in webinars, promotions, events, surveys, partner programs, or affiliate programs; or
• Otherwise communicate with us.

Depending on your interaction, this information may include:

• Name;
• Email address;
• Telephone number;
• Mailing or shipping address;
• Billing information;
• Business or organization name;
• Communication preferences; and
• Information relating to your inquiry, purchase, or other interactions with us.
  

You are not required to provide personal information; however, some products, services, or features may not be available without it.

Information Collected Automatically

When you visit our websites, we may automatically collect technical information such as:

• IP address;
• Browser and device information;
• General location based on IP address;
• Pages visited;
• Date and time of access;
• Referring website;
• Website interactions; and
• Diagnostic and performance information.
  

This information helps us operate, secure, and improve our websites and services.

Payment Information

Payments are securely processed by trusted third-party payment providers. Void Space Technologies does not store complete payment card numbers or sensitive payment authentication information. 

Void Space Technologies does not store complete payment card numbers or sensitive payment authentication information.

Communications

If you contact us by email, telephone, text message, online forms, social media, or other communication channels, we may retain records of those communications to provide customer support, improve our services, maintain business records, comply with legal obligations, and protect our legal rights.

Where permitted by law and with any required notice, communications may be monitored or recorded for quality assurance, training, security, or record-keeping purposes.

Information from Trusted Third Parties

We may receive information from trusted third-party providers, including payment processors, shipping providers, communication platforms, analytics providers, fraud prevention services, and other providers that help us operate our business.

We receive only the information reasonably necessary for the purposes described in this Privacy Policy.

4. How We Use Your Information

We use personal information to:

• Respond to inquiries;
• Provide products and services;
• Process orders and payments;
• Deliver customer support;
• Schedule appointments;
• Send transactional and marketing communications where permitted or requested;
• Improve our websites, products, services, and customer experience;
• Detect and prevent fraud or security incidents;
• Maintain business records;
• Comply with legal obligations; and
• Operate and grow our business.
  

We use personal information only for purposes compatible with the reason it was collected or as otherwise permitted by applicable law.

5. Communications

Where you have requested or consented to receive communications from Void Space Technologies, we may contact you by email, telephone, or text message.

Communications may include customer support, inquiry responses, appointments, order confirmations, shipping notifications, educational content, newsletters, product announcements, promotions, and other information relevant to your relationship with us.

Marketing communications are sent only where you have provided the appropriate consent or where otherwise permitted by law.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails. 

Please note that opting out of marketing communications does not prevent us from sending essential transactional communications relating to products or services you have requested where permitted by applicable law.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP.

For complete information regarding our text messaging program, including consent, message frequency, charges, and your communication choices, please refer to our Text Messaging Terms & Conditions.

6. Cookies, Analytics, and Website Technologies

Our websites use cookies and similar technologies to improve functionality, enhance security, understand how visitors use our websites, and improve your overall experience.

These technologies may remember your preferences, measure website performance, analyze traffic, support security and fraud prevention, personalize content, and help us improve our communications.

Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies. Most web browsers also allow you to manage or disable cookies through your browser settings.

7. How We Share Information

We share personal information only where reasonably necessary to operate our business, provide requested products or services, comply with legal obligations, protect our legal rights, or with your consent.

We may share information with trusted service providers that assist us with payment processing, shipping, customer support, communications, website operations, analytics, fraud prevention, security, and professional services.

These providers are authorized to use your information only for the services they perform on our behalf.

We may also disclose personal information where required by law, to respond to lawful requests, investigate fraud or security incidents, protect our rights or the rights of others, or in connection with a merger, acquisition, financing, corporate reorganization, or sale of assets.

Where reasonably practicable, we seek to disclose only the minimum amount of personal information necessary for the applicable purpose.

8. International Data Transfers, Security, and Retention

As an international business, your personal information may be processed or stored in countries outside your jurisdiction where privacy laws may differ.

Where required, we implement reasonable safeguards to protect personal information transferred internationally.

We maintain reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction. While we work diligently to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure

We retain personal information only for as long as reasonably necessary to provide our products and services, fulfill legal and contractual obligations, resolve disputes, maintain appropriate business records, and protect our legitimate business interests. When information is no longer required, we securely delete, anonymize, or otherwise dispose of it in accordance with our data retention practices and applicable law.

9. Children's Privacy

Our websites, products, and services are intended for individuals who are at least 18 years of age or the age of legal majority in their jurisdiction.

We do not knowingly collect personal information from children or knowingly market our products or services to individuals under the age of 18.

If we become aware that personal information has been collected from a child without the necessary authorization, we will take reasonable steps to delete it promptly.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access your personal information;
• Correct inaccurate information;
• Request deletion of your personal information, subject to applicable legal exceptions;
• Restrict or object to certain processing activities;
• Withdraw consent where processing is based on consent;
• Request a portable copy of your information where applicable; and
• Submit a complaint to an applicable privacy regulator.
  

The availability of these rights depends on your jurisdiction and applicable law. We may request information necessary to verify your identity before processing your request.

11. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Void Space Technologies does not sell personal information or share personal information for cross-context behavioral advertising as defined under applicable California law.

California residents may contact us to exercise any applicable privacy rights.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, technologies, or privacy practices.

Updated versions become effective on the Effective Date shown at the beginning of this Privacy Policy. Where required by law, we will provide additional notice or obtain consent before material changes become effective.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Void Space Technologies LLC

513 Carl Ct
Lewisville, TX 75057
United States

Email: support@voidspacetech.org

Website: https://voidspacetech.org