Privacy policy

Effective Date: 20 July 2026
Last Reviewed: 30 July 2026

1. Introduction

Void Space Technologies LLC ("Void Space Technologies," "VST," "we," "our," or "us") respects your privacy and is committed to handling personal information responsibly, transparently, and with care.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our websites, purchase our products, submit inquiries, create an account, subscribe to communications, participate in our partner or affiliate programs, interact with our communities or educational resources, or otherwise communicate with us online or offline.

Please read this Privacy Policy carefully. By accessing or using our websites, products, programs, or services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through or in connection with:

• our websites, online store, checkout, customer accounts, and online services;
• wellness products, wellness technologies, wellness programs, educational resources, and related support;
• inquiry forms, contact forms, consultation requests, product questions, and customer support communications;
• newsletter, email, text messaging, and other communication preferences;
• events, webinars, learning resources, surveys, promotions, and community interactions;
• the VST Partner Program, powered by Impact, and other affiliate, referral, B2B, or partner initiatives;
• offline communications, including telephone, email, text messaging, social media, and in-person interactions.

This Privacy Policy does not apply to third-party websites, platforms, applications, products, or services that are not owned or controlled by VST. Those third parties are responsible for their own privacy practices, and we encourage you to review their privacy policies before providing them with personal information.

3. Our Privacy Commitments

• We aim to collect only the information reasonably necessary for clear business, service, support, legal, security, and customer experience purposes.
• We use personal information in ways that are consistent with why it was collected or as otherwise permitted by law.
• We do not sell personal information for money.
• We do not sell, rent, or share mobile opt-in information, consent records, or text message data with third parties or affiliates for their own marketing or promotional purposes.
• We use service providers and business partners only where reasonably necessary to operate our business, fulfill your requests, protect our systems, communicate with you, comply with law, or support our legitimate business operations.
• We work to protect personal information through reasonable administrative, technical, and organizational safeguards.

4. Personal Information We Collect

The personal information we collect depends on how you interact with VST. We may collect information you provide directly, information collected automatically through our websites and technologies, and information received from trusted service providers or business partners where appropriate.

4.1 Information You Provide to Us

You may provide personal information when you place an order, create an account, submit an inquiry, request information, book or request a consultation, contact support, subscribe to communications, participate in a promotion or event, apply for a partner or affiliate program, or otherwise communicate with us.

• name, email address, telephone number, mailing address, shipping address, billing address, and other contact details;
• account information, login credentials, communication preferences, and customer support records;
• order history, purchase information, product preferences, shipping details, returns, exchanges, and service- related information;
• information related to inquiries, consultation requests, wellness goals, product questions, or requested support;
• business name, role, website, social channels, audience information, referral or affiliate application details, tax or payout information where required, and other partner program information;
• survey responses, reviews, testimonials, event registrations, and other information you choose to provide.

4.2 Wellness-Related Information

Because VST operates in the wellness industry, you may choose to provide information about your wellness interests, goals, product preferences, session interests, sensitivities, contraindications, or other health-adjacent information when requesting guidance or support.

Unless we expressly state otherwise in a specific program or agreement, VST is not a medical provider, healthcare provider, health insurer, HIPAA covered entity, or HIPAA business associate. Our products, technologies, programs, and communications are not intended to diagnose, treat, cure, or prevent disease. Please do not submit emergency medical information through our websites or forms. If you are experiencing a medical emergency, contact emergency services or a qualified medical professional.

Where you choose to provide wellness-related information, we use it only for appropriate business purposes such as responding to your inquiry, helping you understand relevant products or services, supporting your customer experience, and maintaining appropriate business records. We encourage you to share only the information that is necessary for your request.

4.3 Payment Information

When you make a purchase, payment information is processed by secure third-party payment providers. VST does not store complete payment card numbers or sensitive payment authentication information on its own systems. We receive only the information reasonably necessary to process transactions, confirm payment, fulfill orders, provide support, prevent fraud, maintain business records, and comply with legal, tax, accounting, and contractual obligations.

4.4 Information Collected Automatically

When you visit our websites or interact with our online services, we and our service providers may automatically collect certain information, such as:

• IP address, browser type, device type, operating system, language, time zone, and general location derived from IP address;
• pages viewed, links clicked, products viewed, referral source, search terms, date and time of access, and time spent on our websites;
• cart activity, checkout activity, account activity, email or text message interaction data, and similar engagement information;
• cookie identifiers, pixel identifiers, analytics identifiers, advertising identifiers, and similar online identifiers;
• diagnostic, performance, fraud-prevention, and security information.

This information helps us operate, secure, improve, personalize, and measure the effectiveness of our websites, products, communications, and business operations.

4.5 Information from Third Parties

We may receive information from trusted third parties where necessary or appropriate for our business operations. These may include payment processors, shipping providers, e-commerce platforms, email and text messaging platforms, customer support tools, analytics providers, advertising platforms, fraud prevention providers, affiliate and referral platforms, business partners, social media platforms, and professional advisors.

5. How We Use Personal Information

We use personal information for legitimate business, service, support, security, legal, and communication purposes, including to:

• respond to inquiries, requests, applications, and customer support communications;
• process, fulfill, ship, deliver, return, exchange, and support orders;
• provide access to customer accounts, educational resources, events, programs, and communities;
• schedule, manage, and confirm consultations, sessions, appointments, or support interactions;
• send transactional communications, including confirmations, receipts, delivery updates, account notices, support replies, and service-related notices;
• send marketing communications where you have subscribed, consented, or where otherwise permitted by law;
• administer the VST Partner Program, affiliate or referral programs, B2B applications, partner approvals, referral tracking, attribution, commissions, fraud prevention, and partner communications;
• personalize website content, product recommendations, communications, and customer experience;
• measure and improve website performance, marketing effectiveness, products, services, customer experience, and business operations;
• detect, investigate, prevent, and respond to fraud, unauthorized activity, misuse, security incidents, and other harmful activity;
• maintain records, enforce our terms and policies, protect our rights, resolve disputes, and comply with legal, tax, accounting, regulatory, and contractual obligations;
• support business transactions such as financing, reorganization, merger, acquisition, or sale of assets.

6. Email and Text Messaging

6.1 Email Communications

If you subscribe to or otherwise consent to receive email communications, we may send newsletters, educational content, product announcements, service updates, promotions, event invitations, and other communications relevant to your relationship with VST.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly. Even if you opt out of marketing emails, we may continue to send transactional or service-related communications necessary to fulfill your orders, respond to inquiries, provide customer support, administer your account, or comply with legal obligations.

6.2 Text Message Communications

Where you choose to opt in, VST may send text messages related to your interactions with us. Text messages may include transactional messages and, only where you have separately consented, marketing messages.

Transactional text messages may include inquiry responses, appointment scheduling and reminders, order confirmations, shipping and delivery updates, account notifications, customer support communications, and other service-related communications.

Marketing text messages may include product announcements, educational content, promotions, event invitations, and other promotional communications you have chosen to receive.

Consent to receive marketing text messages is not a condition of purchasing any product or service. Message frequency varies based on your interactions and preferences. Message and data rates may apply according to your mobile carrier and service plan.

You may opt out of text messages at any time by replying STOP to any text message from us. You may request assistance by replying HELP or by contacting us using the contact information below.

We do not sell, rent, or share mobile opt-in information, consent records, or text message data with third parties or affiliates for their own marketing or promotional purposes. We may share such information with service providers only as necessary to operate our text messaging program, deliver messages, maintain consent records, comply with law, and protect our rights.

7. Cookies, Analytics, Advertising, and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, server logs, and similar technologies to operate our websites, remember preferences, maintain security, prevent fraud, understand website use, measure communications, improve customer experience, and support marketing and advertising activities.

Cookies are small data files stored on your device that allow websites to recognize your browser and remember certain information. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Depending on our current technology configuration, we may use analytics and advertising tools to understand website activity, measure campaigns, personalize content, build audiences, show relevant advertisements, and measure advertising effectiveness. Under some privacy laws, these activities may be considered “sharing,” “targeted advertising,” or “cross-context behavioral advertising.” Where required by applicable law, we will provide appropriate choices to opt out of such activities.

Where required by applicable law, we will request consent before placing non-essential cookies or similar technologies on your device. Where required and technically feasible, we will honor applicable opt-out preference signals or similar mechanisms through our consent management tools.

8. Partner, Affiliate, and Referral Program Information

If you apply for, participate in, or interact with the VST Partner Program, an affiliate program, referral program, B2B program, or similar partner initiative, we may collect and use information necessary to evaluate applications, approve or decline participation, administer program terms, provide partner resources, track referrals, attribute sales or leads, calculate commissions or rewards, prevent fraud, communicate program updates, and comply with legal, tax, accounting, and contractual obligations.

This may include contact details, business information, website and social media information, audience or promotional channel information, referral links, coupon codes, click IDs, transaction IDs, lead information, attribution data, payout information, tax information where required, and communication records.

Partner and affiliate platforms may use cookies, tracking links, pixels, or similar technologies to attribute referrals, measure activity, detect fraud, and administer commissions or rewards. Participation in any partner, affiliate, referral, or B2B program may also be governed by separate program terms.

9. How We Disclose Personal Information

We may disclose personal information only where reasonably necessary for the purposes described in this Privacy Policy, where you direct or authorize us to do so, or where required or permitted by law. Categories of recipients may include:

• e-commerce, hosting, website infrastructure, and customer account providers;
• payment processors, fraud prevention tools, tax providers, accounting systems, and financial service providers;
• shipping, fulfillment, logistics, returns, and delivery providers;
• email, text messaging, CRM, customer support, survey, event, webinar, and communication platforms;
• analytics, advertising, cookie, consent management, and website performance providers;
• affiliate, referral, partner management, attribution, and fraud prevention platforms;
• community platforms, learning platforms, and event platforms where you choose to participate;
• professional advisors, including legal, accounting, insurance, security, and business advisors;
• government authorities, courts, regulators, law enforcement, or other parties where required or permitted by law;
• successors or prospective parties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Service providers are authorized to use personal information only for the services they perform for us or as otherwise permitted by law. We seek to disclose only the amount of personal information reasonably necessary for the relevant purpose.

10. Third-Party Websites, Platforms, and Communities

Our websites and communications may include links to third-party websites, platforms, social media pages, payment providers, community platforms, partner platforms, learning platforms, shipping providers, or other services that are not owned or controlled by VST. We are not responsible for the privacy practices, content, security, or operation of those third parties. We encourage you to review their privacy policies and terms before using them or providing personal information.

11. International Data Transfers

VST is based in the United States and serves customers and visitors in multiple jurisdictions. Your personal information may be processed, stored, or accessed in the United States or other countries where we or our service providers operate. Privacy laws in those jurisdictions may differ from those in your country or region.

Where required by applicable law, we use reasonable safeguards for cross-border data transfers. These may include contractual protections, data processing terms, standard contractual clauses, use of service providers certified under applicable data transfer frameworks, or other legally recognized transfer mechanisms. We do not claim certification under any international data transfer framework unless expressly stated in a separate certification notice.

12. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction. These safeguards may include secure website technologies, access controls, authentication measures, encryption where appropriate, security monitoring, software updates, vendor controls, and internal policies governing the handling of personal information.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security. You are responsible for protecting your account credentials, using secure networks, and contacting us promptly if you believe your account or information has been compromised.

13. Data Retention

We retain personal information for as long as reasonably necessary to provide products and services, fulfill orders, respond to inquiries, administer accounts, manage communications, operate partner programs, maintain business records, comply with legal, tax, accounting, regulatory, and contractual obligations, resolve disputes, enforce agreements, protect our rights, and support legitimate business purposes.

The retention period depends on the type of information, the reason it was collected, the nature of our relationship with you, applicable legal requirements, and operational needs. When information is no longer required, we will delete, anonymize, or otherwise dispose of it in accordance with our data retention practices unless a longer retention period is required or permitted by law.

14. Children's Privacy

Our websites, products, programs, and services are intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction. We do not knowingly collect personal information from children or knowingly market to children. If we learn that we have collected personal information from a child without required authorization, we will take reasonable steps to delete it. If you believe a child has provided personal information to us, please contact us.

15. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information. These rights may include the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete personal information;
• request deletion of personal information, subject to legal exceptions;
• request restriction of certain processing activities;
• object to certain processing activities;
• request a copy of your personal information in a portable format where applicable;
• withdraw consent where processing is based on consent;
• opt out of certain sales, sharing, targeted advertising, or profiling activities where applicable;
• appeal a decision regarding a privacy request where applicable;
• submit a complaint to an applicable privacy regulator where permitted by law.

To exercise applicable rights, contact us using the contact information below. We may request information to verify your identity and protect your privacy before processing a request. Some rights may be subject to limitations, exceptions, or verification requirements under applicable law.

16. California Privacy Notice

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), applies to VST.

In the preceding 12 months, we may have collected the categories of personal information described above, including identifiers, commercial information, internet or electronic network activity information, geolocation information at a general level, professional or employment-related information for partner or B2B applicants, inferences, and sensitive personal information if you choose to provide wellness-related or other sensitive information.

We collect and use these categories for the business and commercial purposes described in this Privacy Policy, including order fulfillment, customer support, communications, analytics, marketing, fraud prevention, legal compliance, and partner program administration.

We do not sell personal information for money. Depending on our technology configuration, certain analytics or advertising activities may be considered “sharing” or cross-context behavioral advertising under California law. Where required, California residents may opt out of such sharing or targeted advertising. We do not knowingly sell or share personal information of individuals under 16 years of age.

California residents may have the right to know, access, correct, delete, obtain a copy of, and limit or opt out of certain uses or disclosures of personal information, subject to legal exceptions. California residents also have the right not to be discriminated against for exercising applicable privacy rights.

17. International and Regional Privacy Rights

If you are located outside the United States, including in the European Economic Area, the United Kingdom, Switzerland, Canada, or other jurisdictions with privacy laws, you may have additional rights depending on applicable law. These may include rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, or contact a privacy regulator.

Where required by law, we rely on appropriate legal bases for processing personal information, such as performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of rights or safety.

18. Managing Communication Preferences

You may manage communication preferences at any time.

• Email: Use the unsubscribe link in marketing emails or contact us directly.
• Text messages: Reply STOP to opt out of text messages. Reply HELP for assistance.
• Cookies: Use browser settings and, where available, our cookie or privacy preference tools.
• Transactional communications: Even if you opt out of marketing, we may continue to send essential transactional or service-related communications related to orders, accounts, support, safety, legal obligations, or other requested services.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, products, services, technologies, legal obligations, or privacy practices. When we make changes, we will update the “Last Updated” date above. Where required by law, we will provide additional notice or obtain consent before material changes take effect.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Void Space Technologies LLC

513 Carl Ct
Lewisville, TX 75057
United States

Email: support@voidspacetech.org

Website: https://voidspacetech.org

Please include enough information for us to understand and respond to your request. We will make reasonable efforts to respond in accordance with applicable law.